About
Colleen
Trolove
Colleen has been a trainer in plain language for 15 years. She’s worked all over Aotearoa, in every industry.
She’s one of those lucky people who did an English degree and actually uses it!
She loves words. She loves people. She loves training.
This is her dream job.
Who Colleen works with
Who hires Colleen
Managers - to train their teams or coach individuals
Learning and Development professionals - to solve a knowledge or skill gap
HR teams - to upskill the whole organisation
Organisations she works with
Businesses - medium, large, multinational
Central government - ministries, departments, agencies
Local government - regional, district, and city councils
Non-government organisations - check out special pricing for charities
Industries she works in
- Law
- Health
- Insurance
- Education
- Intelligence
- Infrastructure
- Primary industries
- Banking and finance
- Policy and regulation
- Science, research and development
- Communications and public relations
Recent judging and presenting
Judge for the Best Website category for the 2024 ClearMark Awards, the USA-wide plain language awards
Judge for the 2024 Federal Report Card. It’s how the Center for Plain Language keeps USA federal agencies accountable for using plain language to the public
Presenter at the 2024 Technical Communicators’ Association of New Zealand conference
Colleen’s values as a trainer
Simplicity
We’re smart humans. We’re also ridiculously busy.
Colleen’s job is to take intricate, complex communication theory and boil it down into power-packed, deceptively simple techniques.
You can instantly integrate those techniques into your working life.
Activity-based learning
We learn by doing.
A bit of theory, practised and experimented with, creates far more learning than watching someone else talk or demonstrate.
Joy and fun
If training is enjoyable, we relax.
If we’re relaxed, we feel comfortable experimenting with new ideas and techniques.
We give ourselves permission to learn.
Inclusion
Everyone is welcome. You’ll be made comfortable in her sessions.
A supportive, strengths-based approach is the only one she takes.
